Shipping & Returns Policy
Information regarding delivery options, international customs, transit times, and our comprehensive warranty coverage for the Retyne Light Mask system.
Global Express Logistics Network
Global Shipping & Carrier Services
The Retyne Eye Treatment Device is engineered and dispatched via premier logistics carriers to guarantee secure, trackable, and expedited delivery worldwide.
- United States: Shipped domestically via USPS Priority Mail or FedEx Express with real-time tracking.
- European Union & UK: Dispatched via DHL Express, local EU couriers, and Royal Mail Priority.
- International / Rest of World: Shipped via DHL Express or FedEx International with full door-to-door tracking and customs pre-clearance.
Warranty, Returns & Replacement
Every authentic Retyne Light Mask and Controller comes with a comprehensive 12-Month Manufacturer Warranty covering hardware manufacturing defects and electronic performance.
If you experience any operational difficulties or require warranty support, our dedicated technical team is available to assist. Please have your order confirmation number ready when reaching out to support.
100% Quality Guaranteed
Every unit is clinically calibrated and quality-inspected before shipment.
Have Questions About Your Order or Delivery?
Contact our support team for order inquiries, tracking updates, or custom delivery requests.
